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With the 2020 COVID-19 pandemic, accelerating remote work at an unprecedented rate, insurance agencies are being asked to consider how to implement practices that ensure culture thrives outside of the office. Many Agency Owners are concerned that the workplace culture will take a hit as employees leave the office and go remote. These concerns are valid; even during the best of times, organizational culture proves elusive to many. 

In this 3-Part Series we will review how to strengthen your agency’s culture while Monitoring Productivity, Managing Cabin Fever and Developing your Remote Employees. 

Part 1: Monitoring Productivity

Tue, June 16, 2020 | 11:00 AM – 12:30 PM EDT. | $75

We will show you how to maximize the use of AMS360 for tracking employee productivity, including a review of Renewal Management and Doc360. Additionally, we will examine reports that analyze employee productivity. We will also discuss communication methods, monitoring, and reviewing your audit process.

Part 2: Managing Cabin Fever

Tue, Jun. 23, 2020 | 2:00 PM – 3:30 PM EDT. | $75

Decreased motivation, lack of patience, restlessness, sadness, and a multitude of other adverse symptoms are being felt now more than ever. In this session, we will focus on cabin fever and how to maintain relationships and consistent communication with your team, encourage members to be productive, and demonstrate how much you care for your team and work outside of work.

Part 3: Development and Growth of Remote Employees

Mon, Jun. 29, 2020 | 12:00 PM – 1:30 PM EDT. | $75

The last session in our series on managing remote workers will focus on how to grow your team and your organization/agency. We will discuss remote performance, education, and auditing your team for Workflow Reviews.